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Re: Testing the Redmine hepdesk

Support #605: Re: Testing the Redmine hepdesk

Added by Anonymous about 15 hours ago. Updated about 13 hours ago.

Status:
In Progress
Priority:
Immediately
Assignee:
Start date:
12/24/2025
Due date:
% Done:

0%

Estimated time:
Company custom field:
Deals:
Contacts:
Checklist custom field:
  • no
Tags:
From E M, Santhosh (gsanthosh574@gmail.com) Original (5.13 KB) 12/24/2025 12:58
Time to reaction:
9 minutes
Time to resolve:
about 1 hour
Time to first response:
9 minutes
Waiting response:
about 13 hours

Description

is the mail recived

Updated by Smith Paul about 14 hours ago |Sent to E M, Santhosh (gsanthosh574@gmail.com)12/24/2025 13:07 Actions #1

  • Checklist custom field no added
  • Status changed from New to Closed

testing the helpdesk

Updated by Smith Paul about 14 hours ago |Sent to E M, Santhosh (gsanthosh574@gmail.com)12/24/2025 13:09 Actions #2

  • Checklist custom field no set to Done

The reply mail is not received

Updated by Smith Paul about 14 hours ago Actions #3

  • Status changed from Closed to In Progress

Updated by Smith Paul about 13 hours ago |Sent to E M, Santhosh (gsanthosh574@gmail.com)12/24/2025 14:07 Actions #4

  • Status changed from In Progress to Closed

Hello dear Santhosh,

You wrote:

is the mail recived

Updated by Anonymous about 13 hours ago Received fromE M, Santhosh (gsanthosh574@gmail.com)Original(6.63 KB)12/24/2025 14:08 Actions #5

Testing the reply mail

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