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Support #574

closed

Questions about commercial support

Added by Anonymous 7 days ago. Updated 3 days ago.

Status:
Closed
Priority:
Normal
Start date:
12/11/2022
Due date:
12/20/2022
% Done:

10%

Estimated time:
16:00 h
Spent time:
Company custom field:
Deals:
Contacts:
From Pilkington, Derek (ivan@mail.com) 12/11/2022 17:28
Cc: my_boss@somenet.foo, to_all@somenet.foo
Time to reaction:
10 days
Time to resolve:
10 days
Contact vote:
Awesome
Time to first response:
5 minutes

Description

Hello,

Do you providing commercial support for your products?

Regards, Ivan!

Actions #1

Updated by Smith Paul 3 days ago

  • Due date set to 12/20/2022
  • Status changed from In Progress to Closed
  • Estimated time set to 16:00 h
Actions #2

Updated by Smith Paul 7 days ago |Sent to Pilkington, Derek (ivan@mail.com)12/11/2022 17:33

  • Status changed from New to Closed
  • % Done changed from 0 to 100

Hello, Ivan!

Thank you for your email. We would like to introduce our commercial support plans

Do you providing commercial support for your products?

Actions #3

Updated by Anonymous 7 days ago Received fromPilkington, Derek (ivan@mail.com)Original(485 Bytes)12/11/2022 17:42

  • File message_reply.eml added

Thank you very much, Paul!

I will discuss your proposal with my boss.

Actions #4

Updated by Smith Paul 7 days ago |Sent to Pilkington, Derek (ivan@mail.com)12/11/2022 17:44

  • Status changed from Closed to In Progress
  • % Done changed from 100 to 10

Ivan,

If you have any questions, please do not hesitate asking me!

Actions #5

Updated by Smith Paul 8 days ago

  • Tags set to lead, support
  • Company custom field set to Apple Inc.
Actions #6

Updated by Smith Paul 15 days ago

  • Description updated (diff)
Actions

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