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Support #574

closed

Questions about commercial support

Support #574: Questions about commercial support

Added by Anonymous 4 days ago. Updated about 13 hours ago.

Status:
Closed
Priority:
Normal
Assignee:
Stone Elizabeth
Start date:
04/11/2026
Due date:
% Done:

10%

Estimated time:
Company custom field:
Apple Inc.
Deals:
Contacts:
Petrov, Martin
Checklist custom field:
Test multiple checklist:
Tags:
lead support
Public link
From Pilkington, Derek (ivan@mail.com) 04/11/2026 17:28
Cc: my_boss@somenet.foo, to_all@somenet.foo
Time to reaction:
4 days
Time to resolve:
4 days
Contact vote:
Awesome
Time to first response:
4 days

Description

Hello,

Do you providing commercial support for your products?

Regards, Ivan!

Updated by Smith Paul about 13 hours ago |Sent to Apple Inc. (info@apple.com)04/07/2026 11:28 · Edited 1Actions
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 #1

  • Status changed from In Progress to Closed

Updated by Smith Paul 4 days ago |Sent to Pilkington, Derek (ivan@mail.com)04/11/2026 17:33 · Edited Actions
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 #2

  • Status changed from New to Closed
  • % Done changed from 0 to 100

Hello, Ivan!

Thank you for your email. We would like to introduce our commercial support plans

Do you providing commercial support for your products?

Updated by Anonymous 4 days ago Received fromPilkington, Derek (ivan@mail.com)Original(485 Bytes)04/11/2026 17:42 · Edited Actions
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 #3

  • File message_reply.eml added

Thank you very much, Paul!

I will discuss your proposal with my boss.

Updated by Smith Paul 4 days ago |Sent to Pilkington, Derek (ivan@mail.com)04/11/2026 17:44 · Edited Actions
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 #4

  • Status changed from Closed to In Progress
  • % Done changed from 100 to 10

Ivan,

If you have any questions, please do not hesitate asking me!

Updated by Smith Paul 4 days ago · Edited Actions
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 #5

  • Tags set to lead, support
  • Company custom field set to Apple Inc.

Updated by Smith Paul 12 days ago · Edited Actions
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 #6

  • Description updated (diff)
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