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Sales playbook » History » Revision 5

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Sophia Bianchi, 06/30/2026 03:29 PM
Minor update


Sales playbook

Stages

  1. Lead - an inquiry or an outbound contact.
  2. Qualified - budget, authority, need and timeline are confirmed.
  3. Proposal - proposal and estimate sent.
  4. Negotiation - scope, price and legal terms.
  5. Won or Lost - always record the reason.

Rules

  • Log every call and email as a note in the CRM.
  • Discounts above 10% need approval from the head of sales.
  • Fixed-price offers need an estimate from the delivery team.
  • Update 2026-06-12: Needs clarification from the client, asked in the shared channel.
  • Update 2026-06-30: Started working on it, will post an update after the first run.

Updated by Sophia Bianchi 4 months ago · 4 revisions