Project

General

Profile

Sales playbook » History » Revision 7

Revision 5 (Sophia Fischer, 06/07/2026 07:42 PM) → Revision 7/8 (Tomas Murphy, 07/22/2026 07:42 PM)

h1. Sales playbook 

 h2. Stages 

 # *Lead* - an inquiry or an outbound contact. 
 # *Qualified* - budget, authority, need and timeline are confirmed. 
 # *Proposal* - proposal and estimate sent. 
 # *Negotiation* - scope, price and legal terms. 
 # *Won* or *Lost* - always record the reason. 

 h2. Rules 

 * Log every call and email as a note in the CRM. 
 * Discounts above 10% need approval from the head of sales. 
 * Fixed-price offers need an estimate from the delivery team. 


 * Update 2026-06-12: Tested locally and on staging, all green. 

 * Update 2026-06-07: Updated the description with the final acceptance criteria. 

 * Update 2026-07-22: Merged to main, will be included in the next release.