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Support #350

closed

How to configure SSO for Lumen Energy

Support #350: How to configure SSO for Lumen Energy

Added by Elijah Young 4 months ago. Updated about 1 month ago.

Status:
Closed
Priority:
High
Assignee:
Felix Xu
Category:
-
Start date:
06/24/2026
Due date:
07/12/2026
% Done:

100%

Estimated time:
Spent time:
81:00 h
Client:
Contacts:
Yuki Haddad, Arjun Tanaka
Deals:
Invoices:
Orders:
Products:

Description

Customer is waiting for an answer; first response SLA is 4 business hours.

Acceptance criteria

  • No regression in the existing scenarios
  • Metrics dashboard shows no new errors
  • The change is covered by automated tests

Related issues 1 (1 open — 0 closed)

Related to Helpdesk - Support #349: How to configure SSO for Cobalt MediaNewElijah Young10/02/2026

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Updated by Felix Xu 4 months ago · Edited Actions
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 #1

  • Status changed from New to In Progress
  • % Done changed from 0 to 20

Merged to main, will be included in the next release.

Updated by Felix Xu 4 months ago · Edited Actions
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 #2

  • Status changed from In Progress to Feedback
  • % Done changed from 20 to 30

Reproduced the problem; the cause is in the data migration.

Updated by Felix Xu 4 months ago · Edited Actions
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 #3

  • Status changed from Feedback to In Progress

Updated by Felix Xu 3 months ago · Edited Actions
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 #4

  • Status changed from In Progress to Resolved
  • % Done changed from 30 to 90

Found one more case, added a test for it.

Updated by Anton Iverson 3 months ago · Edited Actions
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 #5

  • Status changed from Resolved to Closed
  • % Done changed from 90 to 100

Updated by Jonas Zimmerman 2 months ago · Edited Actions
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 #6

Blocked by the pending review, pinging the reviewer.

Updated by Anton Iverson about 1 month ago · Edited Actions
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 #7

Needs clarification from the client, asked in the shared channel.

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