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Support #574

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Questions about commercial support

Support #574: Questions about commercial support

Added by Anonymous 20 days ago. Updated about 10 hours ago.

Status:
In Progress
Priority:
Normal
Assignee:
Stone Elizabeth
Start date:
01/11/2026
Due date:
% Done:

10%

Estimated time:
Company custom field:
Apple Inc.
Deals:
Contacts:
Petrov, Martin
Checklist custom field:
Tags:
lead support
Public link
From Pilkington, Derek (ivan@mail.com) 01/11/2026 17:28
Cc: my_boss@somenet.foo, to_all@somenet.foo
Time to reaction:
5 minutes
Contact vote:
Awesome
Time to first response:
5 minutes

Description

Hello,

Do you providing commercial support for your products?

Regards, Ivan!

Updated by Smith Paul 20 days ago |Sent to Pilkington, Derek (ivan@mail.com)01/11/2026 17:33 · Edited Actions
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 #1

  • Status changed from New to Closed
  • % Done changed from 0 to 100

Hello, Ivan!

Thank you for your email. We would like to introduce our commercial support plans

Do you providing commercial support for your products?

Updated by Anonymous 20 days ago Received fromPilkington, Derek (ivan@mail.com)Original(485 Bytes)01/11/2026 17:42 · Edited Actions
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 #2

  • File message_reply.eml added

Thank you very much, Paul!

I will discuss your proposal with my boss.

Updated by Smith Paul 20 days ago |Sent to Pilkington, Derek (ivan@mail.com)01/11/2026 17:44 · Edited Actions
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 #3

  • Status changed from Closed to In Progress
  • % Done changed from 100 to 10

Ivan,

If you have any questions, please do not hesitate asking me!

Updated by Smith Paul 19 days ago · Edited Actions
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 #4

  • Tags set to lead, support
  • Company custom field set to Apple Inc.

Updated by Smith Paul 12 days ago · Edited Actions
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 #5

  • Description updated (diff)
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