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Sales playbook » History » Revision 5

Revision 3 (Yuki Owens, 06/12/2026 07:42 PM) → Revision 5/8 (Sophia Fischer, 06/07/2026 07:42 PM)

h1. Sales playbook 

 h2. Stages 

 # *Lead* - an inquiry or an outbound contact. 
 # *Qualified* - budget, authority, need and timeline are confirmed. 
 # *Proposal* - proposal and estimate sent. 
 # *Negotiation* - scope, price and legal terms. 
 # *Won* or *Lost* - always record the reason. 

 h2. Rules 

 * Log every call and email as a note in the CRM. 
 * Discounts above 10% need approval from the head of sales. 
 * Fixed-price offers need an estimate from the delivery team. 


 * Update 2026-06-12: Tested locally and on staging, all green. 

 * Update 2026-06-07: Updated the description with the final acceptance criteria.