Sales playbook » History » Version 3
Yuki Owens, 06/12/2026 07:42 PM
Minor update
| 1 | 1 | Emily Underwood | h1. Sales playbook |
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| 2 | |||
| 3 | h2. Stages |
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| 5 | # *Lead* - an inquiry or an outbound contact. |
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| 6 | # *Qualified* - budget, authority, need and timeline are confirmed. |
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| 7 | # *Proposal* - proposal and estimate sent. |
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| 8 | # *Negotiation* - scope, price and legal terms. |
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| 9 | # *Won* or *Lost* - always record the reason. |
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| 11 | h2. Rules |
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| 12 | |||
| 13 | * Log every call and email as a note in the CRM. |
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| 14 | * Discounts above 10% need approval from the head of sales. |
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| 15 | * Fixed-price offers need an estimate from the delivery team. |
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| 16 | 3 | Yuki Owens | |
| 17 | |||
| 18 | * Update 2026-06-12: Tested locally and on staging, all green. |
