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Support #638

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Need help with the API authentication

Support #638: Need help with the API authentication

Added by Oliver Young 3 months ago. Updated 3 months ago.

Status:
In Progress
Priority:
Normal
Assignee:
Oliver Young
Category:
-
Start date:
07/17/2026
Due date:
% Done:

0%

Estimated time:
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Description

Hello,

We are integrating the API with our ERP system and get 401 for every request even with a valid token. What are we missing?

Regards,
Rafael Tanaka

Updated by Elijah Young 3 months ago · Edited Actions
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 #1

  • Status changed from New to In Progress

Hello Rafael,

Thank you for contacting us. We received your request and are looking into it now. I will get back to you within a few hours.

Best regards,
Oliver

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