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Support #635

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Need help with the API authentication

Support #635: Need help with the API authentication

Added by Felix Xu 11 days ago. Updated 10 days ago.

Status:
In Progress
Priority:
Normal
Assignee:
Felix Xu
Category:
-
Start date:
10/05/2026
Due date:
% Done:

0%

Estimated time:
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Description

Hello,

We are integrating the API with our ERP system and get 401 for every request even with a valid token. What are we missing?

Regards,
Priya Monroe

Updated by Oliver Young 11 days ago · Edited Actions
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 #1

  • Status changed from New to In Progress

Hi Priya,

Thanks for the details. Could you tell us the exact time when it happened and the browser or app version you use? It helps us find it in the logs.

Best regards,
Felix

Updated by Felix Xu 10 days ago · Edited Actions
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 #2

Any news on this? It blocks our team.
Felix

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