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Support #574

Questions about commercial support

Added by Anonymous 11 days ago. Updated 14 days ago.

Status:
In Progress
Priority:
Normal
Start date:
08/11/2019
Due date:
% Done:

10%

Estimated time:
Spent time:
Company custom field:
Apple Inc.
From Pilkington, Derek (ivan@mail.com) 08/11/2019 17:28
Cc: my_boss@somenet.foo, to_all@somenet.foo
Time to reaction:
5 minutes
Contact vote:
Awesome
Time to first response:
5 minutes

Description

Hello,

Do you providing commercial support for your products?

Regards, Ivan!

History

#1

Updated by Smith Paul 11 days ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

Hello, Ivan!

Thank you for your email. We would like to introduce our commercial support plans

Do you providing commercial support for your products?

Sent to Pilkington, Derek (ivan@mail.com) 08/11/2019 17:33
Cc: my_boss@somenet.foo

#2

Updated by Anonymous 11 days ago

  • File message_reply.eml added

Thank you very much, Paul!

I will discuss your proposal with my boss.

Received from Pilkington, Derek (ivan@mail.com) Original (485 Bytes) 08/11/2019 17:42
Cc: my_boss@somenet.foo,to_all@somenet.foo,martin@somenet.foo

#3

Updated by Smith Paul 11 days ago

  • Status changed from Closed to In Progress
  • % Done changed from 100 to 10

Ivan,

If you have any questions, please do not hesitate asking me!

Sent to Pilkington, Derek (ivan@mail.com) 08/11/2019 17:44
Cc: to_all@somenet.foo

#4

Updated by Smith Paul 10 days ago

  • Tags set to lead, support
  • Company custom field set to Apple Inc.
#5

Updated by Smith Paul 3 days ago

  • Description updated (diff)

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